Pay - Reservation
All correspondence for travel arrangements should be addressed to M/s. SERVICES INTERNATIONAL, NEW DELHI at the given address.
For the services contracted, some advance payment should be made
to hold the booking on confirmed basis & the balance amount can be paid either
before your arrival or upon arrival in INDIA – but definitely before the commencement of the services. Services
International hold the right to decide on the amount to be paid as advance
payment, based on the nature of service & the time left for the commencement
of the service.
Mode of Payment:
Advance payment can be made through Wire Transfer to our bank or through Mail Authorization through credit cards We accept American Express, Master and Visa Credit cards. Upon arrival in INDIA, the payment can be made in cash, travelers cheques or by credit cards. In case of payment through credit card, a small amount of bank processing fee would be applicable on the amount being paid by credit cards.
IF PAYMENT IS TO BE SETTLED BY AMERICAN EXPRESS -
If the money is to be settled by American Express we will be needing by fax the photocopy of your
credit card from both the sides and an authorisation in the following format duly signed by you. Most of
the time, in the photocopies the batch code on the card does not come out clear. This is the four digit
number given on the right hand side of the card (just above the card number). Please always
mention this batch code number.
PAYMENT IS TO BE SETTLED BY MASTER OR VISA CARD -
If the money is to be settled by Master or Visa card we will be needing by fax the photocopy of your
credit card from both the sides and an authorisation in the following format duly signed by you.
Office & Home phone nos.
In all the cases, we will be needing photocopies of your passport.
In the event of cancellation of travel arrangements due to any reasons – we must be notified of the same in writing. Cancellation charges will be effective from the time/date we receive your intimation in writing. Cancellation charges would be as follows: -
In case of Special Trains Journeys and/or peak season hotel bookings, a
separate cancellation policy is applicable which we shall advise you as and
Our liabilities & limitations:
All efforts will be made sincerely to maintain the contract made by our organization with its customers but there are always possibilities of certain Items like airfares, entrance fee at the monuments or drastic increase in fuel costs etc. getting more expensive without any notice from the Govt. authorities. In such FORCE MAJEUR, the difference in the cost would be borne by the customers. Services International, New Delhi act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by actual suppliers.
Refund of the unutilized services, if cancelled in advance and paid for, will be made to the person who has actually made the payment To us. Actual amount will be refunded after working out the figure on the basis of cancellation rules given above. Please be informed that The refund process may take from 2-4 weeks due to lengthy banking process. If the refund is made to the credit card account OR to Bank account, the bank charges will be debited from the refund amount.